- Shipping & Returns
Shipping & Returns
Do to the nature of the service being provided, there are absolutely no refunds once an order is placed.
All orders are shipped first class mail via the United States Postal Service. Regular orders are processed and shipped within 30 business days. Expedited orders are processed and shipped within 7 business days.
We now have the capability to track the delivery of an Official Academic Transcript upon reaching its destination. Every product listed in the store has a Tracking option selected. When Tracking is a selected option, the transcript is mailed Certified Mail, Return Receipt Requested via the USPS. So if there is ever a question as to whether a transcript was delivered, the answer will be available to you, and you can push back those agencies who tend to lose a lot of the mail that is sent to them as a matter of course. Now, no more excuses and no more lost transcripts which means your applications will be processed faster than ever. The fee for adding Tracking service is only $9.95 per address location. It is strongly recommended that you keep Tracking selected so you can be sure your transcript arrived when it should have. Tracking services fees are also non-refundable once an order has been placed.